The Role
- Business Operations Associate
- Remote (Based in Ireland) Some travel required, (2 days/week)
- Permanent Opportunity
Role Brief
As a Business Operations Associate, you are responsible for driving and implementing strategies that lead to the growth of existing client accounts and assessing the potential for new client accounts through proactive business engagement.
You will be responsible for managing the sales process for new prospects from initial contact to closure. This involves leading, managing and implementing the defined strategy with a focus on achieving and exceeding quarterly and annual targets in line with the overall company targets and objectives.
You will work closely with the Commercial Management Team to create and drive business growth strategies that will realise sustainable financial growth through boosting sales and forging long-term partnerships with clients.
You are expected to grow the SL Controls brand through tailored marketing initiatives with the objective of generating increased awareness of SL Controls core services to existing and new clients.
The Business Operations Associate will help ensure that a company culture of respect, dignity and continuous improvement is fostered for all employees in order to promote personal and career development in conjunction with the achievement of the overall company goals.
The Business Operations Associate plays a key role in meeting our customer satisfaction goals:
Guarantee value and satisfaction for our customers.
Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.
Maintain personal productivity and quality standards that make possible targeted financial returns so that the company may continue to provide our excellent service to our customers and ensure job security and career growth for our staff.
Skills Brief
- The ideal candidate for this role will have the following skills:
- Preference will be given to candidates from an Engineering background but will also consider business/commerce qualification
- Excellent communication skills with strong negotiation capabilities.
- Exceptional organisational and planning skills.
- Experience selling services from initial contact through to contract closure.
- Familiarity with CRM software such as Salesforce/HubSpot/Microsoft Dynamics
- Demonstrated success in consistently exceeding sales goals and targets.
- Strong organisational and people management skills.
- Strong presentation & communication skills.
- Preferable to have 2 or more years’ experience in a similar role
Person Brief
The ideal candidate will be someone who displays outstanding interpersonal and networking skills. You should be able to build and maintain effective working relationships with customers, partners, suppliers and staff. As you will have oversight of a number of different client accounts at different stages of development, you will also need to display excellent client account and time management skills.
You should be able to collaborate with other key internal stakeholders to drive the business forward and achieve your goals. You must combine these qualities with strong organizational skills and, particularly, a keen eye for detail.
Effective presentation skills combined with the creativity to sell and market SL Controls key service offerings are essential characteristics required for this role.
While this role is remote you must be available to travel 2 days per week to office or customer locations.
Opportunity Brief
This is an excellent opportunity to work with clients who are global leaders in their field, helping to develop and improve upon industry leading technology solutions. SL Controls offers a supportive environment committed to employee development and wellness, along with a competitive and rounded compensation package, which rewards high performers.
Company Brief
SL Controls are experts in the area of Equipment System Integration and System Support. We specialise in assisting our customers, including many of the world’s top multinational companies in the medical device and pharmaceutical sectors, achieve their Six Sigma and OEE targets.
Over the past 20 years we have grown our business from a Sligo based enterprise into an international business with additional offices in Galway, Limerick, Leinster and Florida USA.
We pride ourselves on our expertise in industrial IT integration and regulatory compliance in support of global end users, OEM’s and Technology providers.
Find out more about working at SL Controls, our Sustainable Development Goals, and our Diversity, Equity, and Inclusion policy.
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