SL Controls have worked closely with a UK-based Pharmaceutical client on a key product line for more than five years. SL Controls provided onsite support engineers for line ramp up, as well as integrating and utilising our equipment data logging solution for process optimisation. We also provided off-site remote support to meet the Pharmaceutical Client’s automation systems support requirements. We utilised and OTRS ticketing system to route the client to the designated SL Controls Systems Support Engineer.
Support the establishment of a UK-based manufacturing plant.
Installation of Equipment data logging for process optimisation (SL Controls’ Plug-and-Pivot™)
Installation of secure remote access enabling access to equipment on request
Delivery of on-site systems support for a key product line
Delivery of Equipment data logging for process optimisation (Plug-and-Pivot™)
Delivery of off-site remote systems support for a key product line